1.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
0 comments

I have two Water Furnace systems in my house.They were installed in 2011 and have a ground loop system.

I've had issues from day one. To date in one unit they have had to replace the board no less than five times, the soft start unit two or three times, the coil, the compressor and finally, they swapped the entire unit out for a new one. The other unit has had a new compressor, three soft starts, a few new boards etc. The worst part is the lack of dealers in my area.

It takes a few days to a few weeks to get someone out to look at the unit, then a few days for parts. These units are not cheap. I spent a few hundred thousand dollars for my entire system and quite honestly, if I had to do it again I would have used a simple furnace with a high efficiency heat pump. The big sell was that these units are extrememely reliable and "They Just Work".

Right....

Don't waste your money.These units are garbage and they will be a thorn in your side forever!

Review about: Waterfurnace Furnace.

Reason of review: Bad quality.

Monetary Loss: $150000.

Preferred solution: Let the company propose a solution.

I didn't like: How unreliable the equipment is.

Had an Experience with Waterfurnace?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Americas Home Place - Dream House is more like a Nightmare with America's Home Place! Americas Home Place "AHP is wonderful at first. The office managed even took me out for beers and to discuss the house. All of that congeniality changed when we actually begin..." Read more THANK YOU RHINO SHIELD OF JACKSONVILLE FOR SATISFYING MY COMPLAINT Rhino Shield of Jacksonville "I am writing this as a review of the work that was conducted on my home last month from Rhino Shield of Jacksonville, Fl. Several months ago, my blood pressure..." Read more Lockridge Homes - My Lockridge Home Lockridge Homes "If you are thinking of building a home with Lockridge Homes of Rolesville, NC come see my home first. Call me at 336-599-3930 and set up a time to see..." Read more Waterfurnace - Warranty and Labor Costs Waterfurnace "I shopped around for a geothermal unit and settled on Water Furnace after talking to the contractor. The contractor told me that there was a 12 year warranty on everything...." Read more Pentair master temp 400 pool heater Pentair "I had this Pentair Master Temp 400 model brand new and paid about $3000 thru a pool repair company, it started leaking within few months, I was thinking it maybe..." Read more Guardsman - Do not purchase protection plan Guardsman "Two years ago I purchased Guardsman 5 year Protection Plan through Ashley Furniture for my furniture. Just recently my 3 year old son scribbled with a ink pen on the..." Read more Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 - Took almost 3 hours to service a tire. Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 "I arrive at 11:15 AM. They let me know my truck is ready at 1:50 PM and told me I have to pay for a new warranty. They replace the..." Read more Kfc - COULD HAVE BOUGHT A BAG OF REAL POTATOES FOR THIS PRICE Kfc "I bought a side of mashed potatoes with my chicken sandwich for $2. $2 for some effing whimpy side of potatoes. WTF-I could have bought a bag of potatoes at..." Read more