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I bought a house in 2001 that had 3 geothermal units installed in hot south Louisiana. In 2006 I had to replace one of my downstairs units with a new 4 ton geo thermal Water Furnace at the tune of 40,000.00. In 2007 I had to replace my upstairs unit with the same 4 ton...
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1.0
#1281601
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We got 3 unit when we built the house in 2007 and we have had every problem possible. Compressor, boards, pumps , leaks in the evaporator, air coil, run capacitors ,the replacement parts are a lower cost Chinese replacement part and much more. I have 2 - 5 tons and a 3...
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#1270230
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Wow. It seems to me many are making bad assumptions. I had 2500 sf existing house and had Water Furnace installed. I have been more than happy. I'm now adding 1100 sf to the house. Received 4 bids. One very low--too low compared to the others. The other 3 were $13,000...
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3.7
#1195802
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We built our home 12 years ago....... at the time we discussed the price difference in Water Furnace- Geo Thermal and a high efficiency furnace/ac.... we decided that the more expensive Geo route was the way to go.... save more money over time........ that was BS. In...
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1.3
I didn't like
  • Very unhappy with quality and price
#1190567
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I had a geothermal system that was installed in 2001 (not Water Furnace). After 2 compressor failures I was faced with another. With a system approaching 20 yrs my installer recommended replacing it with a state-of-the-art Water Furnace unit. After researching his...
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Anonymous
Tammy

The compressor on my (2004) Synergy3 just went out, first compressor went out in (2011), so second compressor. I guess the compressors have a 7 year life, but this one is not ...

Anonymous
William Thompson

I agree. The unit is very unreliable and a total waste of money. I guess it is buyer beware! Company has NO customer support or reps. to troubleshoot. Gone through 2 compress...

#1156312
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Ive installed waterfurnace equipment for 20+ years and have had only a few minor failures that Waterfurnace took care of immediately at no charge! It sounds like to me that this is either a fake news post by a Waterfurnace competitor or The Author was so naive about...
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Anonymous
Shannon Pritchard

BenYou are wrong. It is easy to spend 100,000.00 on one of these systems when you are putting them in 7500 sq ft and greater houses.

4.8
I liked
  • Thumbs up
I didn't like
  • Climatemaster
#1148105
Reply to reviews
We had a Waterfurnace dealer install 2 units in our home in late 2006. A 4 ton for downstairs and a 3 ton split unit for upstairs. There was a 5 year warranty on this because the dealer shortened the manufacturers warranty by 5 years and then extended the warranty...
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Anonymous
Anonymous

Sounds like your problem was with the dealer not with water furnace.

#1105323
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Featured

I have two Water Furnace systems in my house. They were installed in 2011 and have a ground loop system. I've had issues from day one. To date in one unit they have had to replace the board no less than five times, the soft start unit two or three times, the coil, the...
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1.8
I didn't like
  • How unreliable the equipment is
#1053602
Reply to reviews
Waterfurnace - Warranty and Labor Costs
I shopped around for a geothermal unit and settled on Water Furnace after talking to the contractor. The contractor told me that there was a 12 year warranty on everything. He later told me that the warranty was 10 years on the furnace and 5 years on accessories. Shame...
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#1046252
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I had a WF premier AT furnace installed in 1991. It runs on open loop (well water in and discharge water goes into a pond) and I saved a lot of money every year compared to baseboard heaters. I don't use it much in ther summer for cooling since I don't mind the heat....
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Anonymous
Robert Simpson

I too just replaced an AT unit from 1991! After two years of research and attending two conventions I decided on a WaterFurnace With the Symphony control package. The bottom ...

Anonymous
Bob in Michigan

Same situation... I'm looking at Series 7 with all variable speeds compressor and loop pumps. But, WF says a Three Ton loop put in 1991 will not meet the demands of a 3 Ton ...

5.0
I liked
  • Very reliable
#1029888
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